Privacy Policy — Habitat Developments

Last updated: June 2026

This Privacy Policy explains how Habitat Developments, operated by Casas Ecoeficientes S.A. de C.V. ("Habitat," "we," "us," or "our"), collects, uses, shares and protects your information when you visit tulumhabitatdevelopments.com (the "Site"), contact us, or interact with our marketing. By using the Site or submitting your information, you agree to the practices described here.

1. Who we are

Habitat Developments is a real-estate developer based in Tulum, Quintana Roo, Mexico, offering residential communities including Florafauna and Fábula. Office: Av. La Selva, esq. Calle Tigre, Col. Mayapax, Tulum, Q.R. 77760, Mexico. Contact: [email protected].

2. Information we collect

  • Information you provide: name, email, phone/WhatsApp number, and any details you share through our forms, chat, WhatsApp, email, or property inquiries (including budget, preferences and timeline).
  • Automatically collected: IP address, device and browser type, pages viewed, referring source, and similar usage data collected through cookies and tracking technologies.
  • Marketing interactions: how you engage with our ads, emails and messages.

3. How we use your information

  • To respond to your inquiries, qualify your interest, and present suitable properties.
  • To schedule visits, calls and tours, and to guide you through the buying process.
  • To send updates, offers and marketing communications you have consented to receive.
  • To operate, secure and improve the Site, and to measure the performance of our advertising.
  • To comply with legal obligations.

4. Cookies & tracking technologies

We use cookies, pixels, tags and similar technologies to run the Site, remember preferences, analyze traffic, and measure and improve our advertising. You can control cookies through your browser settings; disabling them may affect some features.

5. Advertising & third-party platforms

We advertise on, and use the advertising and analytics tools of, third-party platforms including Meta (Facebook and Instagram), Google, YouTube, and TikTok. These platforms may set their own cookies or pixels on your device and process data according to their own privacy policies. Habitat Developments is not affiliated with, endorsed by, sponsored by, or otherwise associated with these companies, and all third-party names and logos are the property of their respective owners. We encourage you to review the privacy policies of any third-party platform you use.

6. How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, our CRM and communications provider, advertising and analytics partners, and scheduling tools), strictly to perform services on our behalf. We may also disclose information when required by law or to protect our rights.

7. Data storage & international transfers

Some of our service providers operate in the United States or other countries, so your information may be processed outside of Mexico. We take reasonable steps to ensure it is handled securely and consistently with this Policy.

8. Data retention & security

We keep your information only as long as needed for the purposes described here or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it. No method of transmission or storage is 100% secure.

9. Your rights

Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and applicable law, you may request access to, rectification, cancellation of, or objection to the use of your personal data (ARCO rights), and you may withdraw consent at any time. To exercise these rights, email [email protected]. You can opt out of marketing emails via the unsubscribe link, and stop SMS/WhatsApp messages by replying STOP.

10. Children's privacy

The Site is intended for adults and is not directed to children under 18. We do not knowingly collect information from minors.

11. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest revision; material changes will be posted on this page.

12. Contact us

Questions about this Policy or your data? Contact us at [email protected] or +52 984 118 8682, Av. La Selva, esq. Calle Tigre, Col. Mayapax, Tulum, Q.R. 77760, Mexico.

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